Last Updated: November 14, 2024
We want you to love every purchase you make at Kozy Kids Grove! If for any reason you’re not completely satisfied, we’re here to help with our return policy.
Return Conditions
- Time Frame: Returns are accepted within 3 days of the purchase date.
- Condition of Items: Items must be unworn, unwashed, and in their original packaging with all tags intact.
- Proof of Purchase: Please attach the original payment receipt with your return.
How to Process a Return
To initiate a return, please contact us with your order details and reason for return within the 3-day return window. Once we receive and inspect your item, we will notify you of its status.
Exchanges
If you would like to exchange your item for a different size, colour, or style, please contact us within the 3-day return period, and we’ll be happy to assist based on product availability.
Refunds
No refund policy.