FAQs

Frequently Asked Questions

We offer a wide range of clothing for kids, from newborns to teenagers. Please check individual product descriptions for specific sizing information.

You can shop Kozykids Grove’s collection both online and at our store. Visit us in-store on Spintex Road for a hands-on experience, or explore our full range online from the comfort of your home.

Yes! We offer nationwide delivery for all online orders, so you can get your favorite pieces delivered right to your doorstep for a small fee. Payment upon delivery is available within Accra only.

Delivery fee will be communicated to you via phone call before your order is sent out.

Delivery within Greater Accra is same day. Delivery to other regions is 24 – 72 hours.

We want you to love every purchase! If for any reason you’re not completely satisfied, we accept returns within 3 days of purchase. Items must be unworn, unwashed, and in their original packaging with tags intact. Please attach the payment receipt as well.

We update our collection regularly to bring fresh, trendy styles for your little ones. Follow us on social media to be the first to know about new arrivals and restocks!

Yes! We regularly run promotions and offer discounts, especially around holidays and special events. Be sure to follow our social media channels to stay updated!

We provide a detailed size chart in the “Size Guide” section. If you’re unsure, feel free to contact our team for guidance.